Our team is actively working to solve it, we appreciate your patience. We're aware some members are being impacted by a a technical issue where some accounts are incorrectly being suspended while trying to redeem. The issue has been confirmed by Microsoft employee Daniel Martins, who is the Xbox Loyalty Marketing Lead. Problems with point redemptions and the banning of accountsĪ thread on Reddit suggests that Microsoft customers may be banned if they redeem points currently. Other options include buying gift cards with points, e.g., a Microsoft gift card starts at $ points, but other gift cards are available. Microsoft customers may donate the points to select non-profit organizations. You may get 30 points for setting up a PIN on Windows, or load specific web pages or search pages that Microsoft recommends.Īccumulated points may be spend in various ways. Microsoft customers get 1 point per Dollar they spend on the Microsoft Store, and may also get points by playing certain Microsoft games.Īdditionally, there may be tasks that customers may complete to get extra points. Points may also be earned when searching from the search box of the Windows operating system. Using Microsoft Edge, the company's web browser, improves the earning of points further.
EndĪ search on Bing nets customers 5 reward points, provided that they are signed-in with their Microsoft account. Microsoft plans to address the issue for these users on Monday.
The issue has not been resolved for users who were affected by it in the past couple of days.
Points are earned when customers use select Microsoft products, including Bing Search, Microsoft games, or the Microsoft Store. Microsoft Rewards gives customers the opportunity to earn points, which may later be redeemed for gift cards, sweepstake entries and other rewards.
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